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Start Year: 1970

The Improvement of Public Services Project (IPSP) is one of the GIZ projects implemented in Egypt with the aim to improve the Egyptian government’s efforts towards decentralization and reforming its public administration.
The project approach is designed to improve service delivery at the local level by strengthening subnational administrative structures and launching or redeveloping Citizens’ Service Centers (CSCs). IPSP’s interventions in improving public services encounter several challenges/problems (often of systemic nature) that require innovative out-of-the-box solutions.

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